After careful preparation and guidance from the College of Pedorthics and Pedorthic Association of Canada, I am pleased to let you know the Stratford location is now open.
Things here at the clinic may look and run differently to ensure we keep you and our staff safe and healthy.
Online booking is now available at https://steppingstoneorthotics.janeapp.com
There are some new policies and procedures to be aware of. Many forms we require you to fill out will be online. Please call or email if you have any questions or need help with the online system. You can still call to book your appointments.
You will be required to fill out a COVID-19 screening survey before your appointment.
All staff will be wearing masks and we ask that you wear a mask to your appointment. If you require a mask, you may purchase one from the clinic for $1. We ask that you arrive 5 minutes before your appointment. If you are earlier, please wait in your car. You can check in with the Jane App so we know you have arrived. Please come to your appointment by yourself when possible unless you require additional care. Do not bring any food or drink with you or other personal belongings. There is a hand sanitizer station upon arrival, where we ask that you please STOP and WAIT for the verbal COVID-19 screening and non-contact temperature check. There are sanitized bins available for your footwear, orthotics, or casts that you will be bringing to your appointment.
Keeping everyone safe is our top priority and we have implemented a hand sanitizing station upon entry and hand sanitizer throughout the clinic, a barrier shield at the front desk, staff wearing PPE when required to be in close contact with a patient, more frequent cleaning and disinfecting of high touch areas and each treatment room is cleaned and disinfected after each use.
Lastly, please stay home if you are feeling unwell, we can reschedule your appointment
Thank you so much for your patience, understanding, and support with all of these new changes. As always, helping to be your stepping stone to better health.